Question 1

How long does setup take?

Accepted Answer

Most stores are live in under 30 minutes. PersonalizerAI installs through Shopify, the widgets are configured to match your storefront, and the AI starts learning immediately from your catalog and session data.

Question 2

Do I need a developer or custom theme work to get started?

Accepted Answer

Most merchants do not. PersonalizerAI is designed to install quickly without a long implementation project. If your theme, catalog structure, or placements need extra attention, our team helps guide the setup.

Question 3

What if I do not have much order history yet?

Accepted Answer

You can still get value right away. Catalog-based models work from your product data on day one, while behavioral and personalization models improve as more browsing and order data accumulates.

Question 4

Can I use recommendations and AI Search together?

Accepted Answer

Yes. PersonalizerAI is built as a product discovery suite. Merchants can run recommendation widgets, AI Search, or both, depending on what the store needs right now.

Question 5

How quickly will I see results?

Accepted Answer

Basic models can start working immediately, while personalization improves with every visitor interaction. Most merchants see early signals quickly and can validate ROI through click-only attribution as data comes in.

Question 6

How is PersonalizerAI-generated revenue measured?

Accepted Answer

PersonalizerAI uses click-only attribution. Revenue counts when a shopper directly interacts with a PersonalizerAI widget or search experience and then completes a purchase. No view-through inflation.

Question 7

What does pricing look like?

Accepted Answer

The standard plan is $29.99 per month plus a percentage of the additional revenue PersonalizerAI generates. The model is performance-based so the platform only wins when your store does.

Question 8

Is there a free trial or long-term commitment?

Accepted Answer

Yes, there is a 14-day free trial. There are no long-term contracts on the standard plan, and merchants can cancel from Shopify admin if the fit is not right.

Question 9

Can you help me migrate from another recommendation or search app?

Accepted Answer

Yes. PersonalizerAI supports migration from other search and recommendation tools. Widget placements, theme fit, and rollout details are handled so the transition is smooth for shoppers.

Question 10

How do I get help after install?

Accepted Answer

Current merchants can reach the team through the in-app support widget in Shopify admin, by email, or through the contact page. Most messages receive a response within a few hours on business days.

Question 11

Will the widgets match my storefront?

Accepted Answer

Yes. PersonalizerAI is built to match your theme and keep the experience native to your storefront rather than looking bolted on.

Question 12

Who is PersonalizerAI best for?

Accepted Answer

It is built for Shopify brands that want stronger product discovery without enterprise-style contracts or heavy implementation. It works especially well for merchants that want measurable lift tied to recommendations, search, and merchandising.

Questions Before You Install?Start Here.

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Getting Started

Results & Pricing

Support & Migration

Getting Started & Setup

Results, Attribution & Pricing

Support, Migration & Storefront Fit

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